Responsible Gaming at Cazeus

Our Commitment to Safe Play

Here at Cazeus Casino, we take our duty of care seriously. Gambling is an enjoyable pastime for millions of people worldwide, but we also understand that for some, it can become problematic. That is why we have integrated a comprehensive responsible gaming framework directly into our platform. We encourage every player who joins us to engage with these features proactively — not only when issues arise, but as a routine part of healthy play habits.

We at Cazeus are proud to offer a full suite of player protection tools that you can access directly from your account settings at any time. These tools are designed to give you complete control over how, when, and how much you play. Our team is always available to assist you in setting up and managing these features — simply reach out via our 24/7 live chat or email us at support@cazeus.com.

Player Protection Tools We Provide

At Cazeus Casino & Sportsbook, we have developed a range of practical tools to support responsible play. Below is an overview of what we offer:

We encourage you to use these tools freely and without hesitation. At Cazeus, we want you to feel fully empowered to shape your own gaming environment. Changes to deposit and loss limits that reduce your spending take effect immediately, while increases are subject to a reflection period for your protection.

Recognising Problem Gambling

We at Cazeus understand that it is not always easy to recognise when gambling stops being fun and starts becoming a problem. That is why we want to share some warning signs that may indicate it is time to take a step back or seek help:

• Spending more money or time gambling than you originally intended
• Chasing losses by placing larger or more frequent bets
• Neglecting work, family, or personal responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money or selling possessions to fund gambling activity
• Lying to friends or family about how much you gamble
• Gambling as a way to escape stress, depression, or other problems
• Repeatedly trying to stop gambling but being unable to do so

If any of the above resonate with you, please do not hesitate to reach out — either to our support team at Cazeus Casino or to one of the independent organisations listed below. Recognising the signs early makes a significant difference, and we are here to support you every step of the way.

Self-Exclusion at Cazeus

We make self-exclusion straightforward and immediate. If you feel you need a break from our platform, you have two options available to you at Cazeus Casino & Sportsbook:

1. Cool-Off Period — A short-term break lasting between 24 hours and 6 weeks. During this time, you will not be able to log in or place bets. You can set this directly in your account settings.
2. Self-Exclusion — A longer-term or permanent restriction on your account. Once activated, this cannot be reversed during the exclusion period. Please contact our support team to activate this option.

When you choose self-exclusion at Cazeus, we will immediately suspend your account and ensure you are removed from all promotional communications. We take these requests seriously and process them as a priority. If you wish to self-exclude from multiple gambling platforms simultaneously, we recommend also registering with independent self-exclusion services such as GamStop (for UK players).

Protecting Minors

At Cazeus, we are absolutely committed to preventing underage gambling. Our platform is strictly for adults aged 18 and over (or the legal gambling age in your jurisdiction). We carry out age verification checks as part of our KYC (Know Your Customer) process, and any account found to be operated by a minor will be closed immediately and all funds returned.

We also encourage parents and guardians to use parental control software to restrict access to gambling websites for young people in their household. Trusted tools include:

• Net Nanny — Comprehensive content filtering for families
• Kaspersky Safe Kids — Parental controls across multiple devices
• Bark — Monitoring and content filtering for children's devices
• Google Family Link — Manage what your child can access online

We ask all adults using our Cazeus platform to keep their login credentials private and never share their account access with anyone under the legal gambling age.

External Support Organisations

We at Cazeus believe in pointing our players toward trusted, independent support when they need it most. If you or someone you know is experiencing difficulties related to gambling, the following organisations offer free, confidential help:

• GamCare — gamcare.org.uk — Confidential advice and support for problem gamblers in the UK
• Gamblers Anonymous — gamblersanonymous.org — International peer support network for problem gamblers
• BeGambleAware — begambleaware.org — Free support, advice, and treatment referrals
• GamStop — gamstop.co.uk — UK-wide self-exclusion scheme covering multiple operators
• Gordon Moody — gordonmoody.org.uk — Residential and online treatment programmes for gambling addiction
• Gambling Therapy — gamblingtherapy.org — Free global online support service

These organisations are completely independent of Cazeus Casino, and reaching out to them is always the right decision if you feel you need additional support beyond what we can directly provide.

Responsible Gaming Tips From Our Team

We want every player at Cazeus Casino & Sportsbook to enjoy a genuinely positive experience. Here are some tips our team recommends to help keep gaming fun and under control:

• Set a budget before you start and stick to it — only gamble what you can afford to lose
• Treat gambling as entertainment, not as a way to make money
• Take regular breaks and never chase your losses
• Balance your gaming with other hobbies and social activities
• Never gamble when you are upset, tired, or under the influence of alcohol
• Use our limit-setting tools to keep your play within healthy boundaries
• Talk openly with friends or family about your gambling habits